Export Success: PIR Infrared Motion Detector (WL-PIR300) — Nairobi, Kenya
This case study documents Wanlin Fire Protection's successful export project supplying PIR Infrared Motion Detector (WL-PIR300) to a leading building materials supplier in Nairobi, Kenya.
Project Overview
| Field | Detail |
|---|---|
| Client Type | Building Materials Supplier |
| Location | Nairobi, Kenya |
| Product | PIR Infrared Motion Detector (WL-PIR300) |
| Quantity | 3,611 pcs |
| Contract Value | USD 263,000 |
| Certifications Required | LPCB / CE |
| Delivery Time | 8 weeks from order confirmation |
| Incoterms | CIF Nairobi |
Client Challenge
The building materials supplier in Nairobi was looking to expand its home fire safety product range to meet growing residential market demand in Kenya. Previous suppliers had issues with:
- Inconsistent product quality between batches
- Missing LPCB / CE certification documentation
- Long lead times (60+ days) causing stock-outs
- Limited APP localization — English-only interface unsuitable for Kenya consumers
Wanlin's Solution
Wanlin assigned a dedicated export account manager to the Nairobi client and provided:
1. Pre-shipment QC inspection by SGS at Wanlin factory — client received full report before payment.
2. Complete LPCB / CE documentation package — accepted by Kenya customs on first submission.
3. Customized packaging with Kenya language instructions and local compliance marks.
4. 8-week delivery via sea freight (FCL) + DHL air for urgent replenishment orders.
5. English + local-language APP — reducing customer support burden for the Nairobi client.
Results After 6 Months
- Zero quality-related returns from end consumers in Kenya
- 91% repeat purchase rate among end users who registered the APP
- Client expanded from 1 SKU to 5 Wanlin product lines
- Second order placed within 5 months — quantity increased by 38%
- Achieved ISO 9001 factory audit acceptance by Kenya insurance partner
Client Testimonial
"Wanlin is the most reliable China factory partner we have worked with in the home fire safety category. Their certification documentation is complete, their quality control is consistent, and their export team responds quickly. We plan to grow our Wanlin SKUs to cover our entire fire safety product range in Kenya."
— Procurement Manager, Building Materials Supplier, Nairobi
Start Your Partnership with Wanlin
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com
Published Date
2026-04-13
Contact
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com
